Shipping & Returns Policy

Thank you for shopping at Tommy Woods clothing website. Please review our shipping and returns policy below:

Shipping Policy: We currently only offer shipping within Australia. All orders are processed within 1-2 business days, and shipping times vary depending on your location. Shipping fees are calculated at checkout and will be added to your order total. Please note that we do not ship to PO Boxes or parcel lockers.

Returns Policy: We want you to be completely satisfied with your purchase from Tommy Woods clothing website. If you receive a faulty item, please contact us within 7 days of receiving your order and we will provide you with instructions on how to return the item for a refund or exchange.

Please note that we do not accept returns for change of mind or if the item has been worn or used. Returned items must be in their original condition, with all tags and packaging intact.

To initiate a return, please email us at[email protected]. with your order number, a description of the fault, and photos of the faulty item. Once we have received and inspected the item, we will notify you of the status of your refund or exchange.

Please allow up to 10 business days for your refund or exchange to be processed. Shipping costs are non-refundable, and the customer is responsible for the cost of returning the item unless the item is faulty.

If you have any questions or concerns about our shipping and returns policy, please don’t hesitate to contact us at [email protected].